Every prospect and customer is asking for this as a trade to monitor repeaters. This is due to roofing being under resourced in the sector and needs to work more efficiently. It is also linked to damp and mould as roofing and guttering issues can ...
At the moment we need to manually complete individual cases on rent sense, it would be useful if we could bulk complete cases following mass text campaigns being sent on essendex. We have to use an officer at the moment to work through the lists o...
it keeps duplicating the same accounts to look at each week, these accounts are already on payment agreements and up to date. its a complete waste of time mine and my teams time looking at the same accounts every week, just to to push complete on ...
Would be very useful if Rent sense could directly link up with diary entries in tenancies on Capita. Or have a link that takes you straight to tenant in Capita rather than having two separate systems running independently. Also if Rent sense would...
Under Activity on RentSense the date a staff member completes a case should show building a true history of Activity instead of only showing formal arrears actions and dates when case was commentated.
Reviewing a case on an individual bases to show gaps of action from staff without having to pull a report is time saving.
Make the "Messages" calculations consistent accross reports
Messaging Summary Report & Notifications_Report show different numbers of messages due to: Different inclusions/exclusions of delivery states, eg delivered/sent/failsLogic around number of messages vs actual number of messages sent due to 160 ...
Morning, we used to have a predicted balance column so I would know, before checking the case, if a payment was due to come in (even if a little low) but that column has been removed.
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