All ideas

Set up of repayment arrangements function in rent sense, instead of through the housing management system, which is often difficult to set and does not accurately monitor the arrangement.

Would it be possible for the statement to show if a payment has been rejected.

A specific rule-set that looks at rechargable repairs and flags for contact if payments are not being made towards them.

Be able to find accounts by using tenant phone number

The ability to input two dates of your choosing and identify which accounts have increased by the most during that period

New rule/task "APA SHORT BEDROOM TAX NO DHP" would use the following 2-tier SQL solution to identify cases for staff intervention but replacing the existing quite generic APA short tasks with a very specific description of the problem and clear pa...

I work well from a printed list -I like to be able to see my workload on a list and you cannot export at all

Field has recently been removed from the initial search page. this column helped in understanding the reason for the action being raised as there are discrepancies between the northgate should be figure and the figure that is produced by Mobysoft.

There are less cases on the one screen too much white space and completed should be next to recommended not on hold. For ease much more difficult to navigate taking more time to deal with cases

it keeps duplicating the same accounts to look at each week, these accounts are already on payment agreements and up to date. its a complete waste of time mine and my teams time looking at the same accounts every week, just to to push complete on ...