All ideas

please put back the last action date. it was really helpful and now it has been removed, it is much harder to prioritize workload.

The new view looks too 'cluttered' would it be possible to amend to hide some of the columns showing

Hi, it would be good if we didnt have to keep logging in throughout the day. We have busy and quiet periods on the phones, and during a quite period when you get a call and youre having to log back in whilst on the phone with the resident.

Morning, we used to have a predicted balance column so I would know, before checking the case, if a payment was due to come in (even if a little low) but that column has been removed.

creating excel spreadsheet from action lists will assist with filtering cases with similar rules and assist with contacting by letters and email and keep a running commentary (added by user on spreadsheet) to make managing cases efficient.

sometimes you may notice an error in the message you've sent for example a number error or spelling mistake. there is no option to cancel the message before its delivered

Hi It's be really useful to have the ability to complete and hold a case at the same time. Thanks Rose

Is it possible to have an option that combines the 2 - as for example I've just completed the case for [tenant]- where UC are paying Trident but not as a direct same day payment. Instead they're using their clerical schedule as the routine for iss...

Our previous HRQ17 system identified Decreasing/Increasing Rent balance every fortnight. Does Rent Sense not do this?

Is there a opportunity to create a combined report showing outstanding cases for all of the team rather than viewing individual patches in the current week - if there is already this option which report is it?