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New UC-specific rule/task identifying 14% or 25% 'bedroom tax' APA shortfall

New rule/task "APA SHORT BEDROOM TAX NO DHP" would use the following 2-tier SQL solution to identify cases for staff intervention but replacing the existing quite generic APA short tasks with a very specific description of the problem and clear pa...
Guest over 1 year ago in Income 0

Tenancy Start date filter

Adding a tenancy start date filter to advance case load so EI&TSO Can find all tenancy started with in a certain period
Guest 3 months ago in Income 0

New portal view not an improvement

There are less cases on the one screen too much white space and completed should be next to recommended not on hold. For ease much more difficult to navigate taking more time to deal with cases
Guest over 1 year ago in Income 1 Planned

Daily reduction in balances

When case loads reduce daily why can't the balances reduce too?
Guest 3 months ago in Income 0

pop up for the tour keeps popping up. It distracting

It distracting and keeps coming up through the day. needs to stop. hard to get it back off
Guest 7 months ago in Income 0

Mobile numbers on reports

Hi - how long will it be until mobile numbers are added to all of the reports - i can see it was requested in 2024
Guest 11 months ago in Income 0

Balance on the statement

Be useful to have the balance on the statement section
Guest over 1 year ago in Income 0

Next or previous button

When an officer is reviewing a case, it would be handy to have a next or previous button at the top of the screen.
Guest over 1 year ago in Income 0

Be able to search tenants by telephone number

Be able to find accounts by using tenant phone number
Guest about 1 year ago in Income 0 Planned

New UC-specific rule/task identifying non-dep deduction APA shortfalls

New rule/task "APA SHORT NON-DEP INTERVENE" would use the following 2-tier SQL solution to identify cases for immediate staff intervention but replacing the existing quite generic APA short tasks with a very specific description of the problem for...
Guest over 1 year ago in Income 0