All ideas

Hi It'd be useful to have a batch complete function where you can complete multiple accounts at once, for example if you've contacted them through a text campaign. Thanks Rose

The ability to input two dates of your choosing and identify which accounts have increased by the most during that period

Please could it be possible to save filters on the advanced caselist so there is no need to keep re-selecting them each time an officer logs in? This is particularly frustrating when logged / timed out.

Currently if a tenant signs up on a Tuesday they will not present in new tenants tray until 2 weeks after due to 7 days waiting. We would like it to present as soon as possible so that we can ensure rent payment is set up correctly and get support...

I work well from a printed list -I like to be able to see my workload on a list and you cannot export at all

To enable IMO to identify when we need to instruct DWP to end Third Party Deductions for arrears

Different services have different income means ,as an example our team receives HB and this is paid every Wednesday would make so much sense for our rent sense cases to update on a Thursday if not possible to update daily

A specific rule-set that looks at rechargable repairs and flags for contact if payments are not being made towards them.

It is useful for a company like BCH because if a payment is paid the week before on Friday, but doesnt get posted to the account till the following week. It picks up the account as having arrears. The idea is to say that there is potential arrears...

Hi It's be great if we could have batch texting, this will enable us to contact more than one account at a time. Thanks Rose