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Larger space for text messages

If the message screen uses the available space at the bottom, it would avoid unnecessary scrolling.
Guest almost 2 years ago in Income 0

How to manage multi-payment arrangements

We now have a growing number of customers who have several simultaneous payment arrangements, i.e., get HB four-weekly but pay the HB shortfall by monthly DD, or get a rent APA from UC monthly on 27th but pay the UC shortfall monthly of 12th. Thes...
Guest almost 2 years ago in  1 Already exists

Different applications for the same rule

Hi I was wondering whether it is possible to apply different applications for the same rule based on tenure type. I.E. if we've a rule set where accounts aren't recommended for contact if meeting the 'payment threshold', that we could set differen...
Guest almost 2 years ago in Income 0

Advanced worklist - contact rules only when selecting yes to contact recommended

Hi In the advance worklist when selecting 'yes' to contact recommended, could we have the rules displayed that are contact only please. Thank you
Guest almost 2 years ago in Income 0

Change search filter back to how it was

I used to be able to search "John" all the Johns would come up, then I would search for "Smith" all the John Smiths came up and I was able to find the one I was looking for. Now you can only search "John" but not do a second search for all John Sm...
Guest over 1 year ago in  0 Planned

Joint tenant info in RentSense

Please can joint tenants be added to rent sense search. Sometimes they may be difficult to understand when giving an address, and we can't search secondary tenants by name so the details don't come up.
Guest over 1 year ago in  0