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Advanced Case list: show who has completed the case

When using the advanced case list to work from, it would be helpful to see who the case was processed by. I often find daily processing hides work I had planned, it may not be arrears action but could be a follow up conversation or require some ad...
Guest 5 months ago in  2 Already exists

How to manage multi-payment arrangements

We now have a growing number of customers who have several simultaneous payment arrangements, i.e., get HB four-weekly but pay the HB shortfall by monthly DD, or get a rent APA from UC monthly on 27th but pay the UC shortfall monthly of 12th. Thes...
Guest 8 months ago in  1 Already exists