a report than can be viewed by managers to see team logins and usage stats. May be a seperate report or incorporated into the same report but add in trend analytics for repeater chains based on review category type, trade, area etc. e.g 'x amount ...
Ignore unpaid DD if tenants makes a card payment to cover the unpaid amount.
Often our tenants will cover an unpaid DD with a card payment but RentSense continues to recommend case as a Bounced Direct Debit for weeks afterwards. Sometimes a tenant will also make a card payment in advance of the bounced DD but RS still reco...
Give managers the option to override cases for contact and move these from non-contact to contact for a period of time similar to the 'on-hold' function but the reverse.
can it be altered so that a team can be completly deleted from someones list? currently, when you first log into RS you have no team and have to build one and then save. The list can be changed accordingly as people join and leave teams. However y...
demo provided to prospect customer today and they asked if we are including anything in propertyview re property disposals. This will involve using the asset and income data and is happening with every organisation currently. Exampe is, if propert...
Display Amount by Which a Tenant Has Broken an Arrangement
We wanted to suggest a small improvement that would make a big difference to our work. It would be really helpful if Rentsense could show the exact amount a tenant has broken their repayment arrangement by.
Set up of repayment arrangements function in rent sense, instead of through the housing management system, which is often difficult to set and does not accurately monitor the arrangement.
Can the on hold cases go into a separate rule - for example cases on hold
This would help to as you can easily see the cases that need action as the on hold cases are still showing in the same rule. but you have actioned them and don't need to see them until the date is up.
Very simple one - a dark mode would be great. Rentsense is very white!
I think a lot of users would benefit from this - I myself can find Rentsense a bit of a strain on the eyes due to how white it all is. I love the lay out and find it very user-friendly on the whole, the only thing I think would enhance it owuld be...
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