We now have a growing number of customers who have several simultaneous payment arrangements, i.e., get HB four-weekly but pay the HB shortfall by monthly DD, or get a rent APA from UC monthly on 27th but pay the UC shortfall monthly of 12th. These cases continually appear as breached arrangements but they are paying correctly - it is getting more common to have cases like this so if the correct total amount due per month is covered in the calendar month, they should not appear on the worklist.
This functionality exists and is working as expected - Mobysoft support desk will review and contact customer.