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RepairSense Ideas Portal
Status Already exists
Created by Guest
Created on Feb 18, 2025

can the tour pop up not pop up

can the tour pop up be put somethere that is no a large and pop up covering screen

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  • Guest
    Dec 12, 2025

    I would like to raise a user-experience concern regarding the recurring “take a tour” pop-up.

    While this feature is presumably intended to be helpful, in practice it becomes intrusive for regular users. When it appears repeatedly on a daily basis, it interrupts workflow and offers no additional value once the tour has already been completed.

    Over time, this risks creating a negative association with the Rent Sense brand, not because of the functionality itself, but because the user has no control over dismissing it permanently. Small usability frustrations, when repeated, can have a disproportionate impact on user perception.

    A more user-centred approach might be to:

    • Replace the pop-up with a static “Start tour” link or help option; and/or

    • Include a clear “Do not show this again” checkbox once the tour has been viewed.

    This would allow new users to access guidance when needed, while respecting the needs of experienced users who interact with the system daily.

    I appreciate that this may seem a minor point in isolation, but persistent friction points like this are often what shape overall user satisfaction.